OUR SERVICES

2. We DESIGN CITIZEN ENGAGEMENT, PARTICIPATION AND MULTI-STAKEHOLDER COLLABORATION PROCESSES FOR innovation and change making

We develop strategies for truly open, participatory innovation and change-making processes, inviting a mix of diverse actors who would otherwise not come together. We start with the ‘why’ and develop a strategy for a collaborative, participatory, co-creation process to relentlessly ideate, prototype and test innovative solutions. For this purpose, we design a range of solutions including stakeholder mappings, interviews, crowdsourcing campaigns, living labs, open innovation, innovation labs, and innovation hubs, as well as positioning and communication campaign strategies. From world experts to local stakeholders, from seniors to children, from businesspeople to activists, from geeks to artists, from politicians to scientists, we can help you meaningfully engage your citizens and other stakeholders. We involve cities, rural areas, businesses, schools, public administrations, civil society and local communities. We engage deeply in the world of your users, beneficiaries, clients. We help you connect real challenges with real people to co-create real solutions. We empower your team through train-the-trainer solutions, sharing our methodological toolbox with your team to let you benefit from our method long after we are gone. For our clients, we also offer an ongoing follow-up service to serve you with our expertise in a ‘light’ way for as long as you need.

If you have a Vision We will help you to turn it into reality

Our METHOD

The Impact Lab Method™ is a result of several years of innovation research and practice. We work with a proven modular approach that lets us combine our expertise with great flexibility, so that every co-creation process we design is unique and custom-designed for the context in which it will operate. What distinguishes our method from others? A truly open and inclusive approach, at every step of the process. Made for real impact!

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SET UP CO-CREATION FRAMEWORK

Start with the ‘why’ and develop a focused co-creation framework incl. the objectives, deliverables, expectations, non-negotiable premises and rules of the game.

DEFINE TARGET IMPACTS

Turn your vision into measurable process and outcome objectives.

DEVELOP CO-CREATION PROCESS

Develop a co-creation process well suited for your context. This might include a range of activities from interviews, to crowdsourcing, to innovation labs and hubs, and anything in between or a combination thereof.

DESIGN CO-CREATION METHODS, TOOLS AND TECHNIQUES

Develop co-creation methods for a truly open innovation, responding to your desired level of collaboration.

MANAGE STAKEHOLDERS

Identify, map and analyse key players and help you develop salient stakeholder relations.

MONITOR CO-CREATION PROGRESS

Develop a well grounded progress monitoring framework.

EVALUATE CO-CREATION IMPACT

Develop and implement impact evaluation methodology.

PROMOTE THE CO-CREATION

Develop a multi-channel communication strategy to help you recruit and engage the right audience and showcase both the process and results.

What’s new about an innovation lab?

wide participation

Engage a wide range of heterogeneous participants in a multidisciplinary dialogue, cutting across sectoral, professional and cultural boundaries, bringing together unusual actors.

focus on experimentation

Create space for experimentation, try things out on a small scale, take risks, prototype and test.

systems thinking

Encourage system-level perspective to transform entire areas, sectors or markets and generate wide impact.

reinventing democracy

Go strictly bottom up with a whole new innovation method, giving legitimacy to the process and ensuring sustainability of the developed solutions.


WHO WE WORK WITH

COMPANIES

SCHOOLS

CITIES

CITIZENS

NGOs

GOVERNMENTS